/* Public website + customer portal (v10) */
@font-face{font-family:"VazirFD";src:url("/assets/fonts/Vazirmatn-FD-Regular.woff2") format("woff2");font-weight:400;font-display:swap}
@font-face{font-family:"VazirFD";src:url("/assets/fonts/Vazirmatn-FD-Medium.woff2") format("woff2");font-weight:500 650;font-display:swap}
@font-face{font-family:"VazirFD";src:url("/assets/fonts/Vazirmatn-FD-Bold.woff2") format("woff2");font-weight:700 750;font-display:swap}
@font-face{font-family:"VazirFD";src:url("/assets/fonts/Vazirmatn-FD-ExtraBold.woff2") format("woff2");font-weight:800 900;font-display:swap}
@font-face{font-family:"Vazirmatn";src:url("/assets/fonts/Vazirmatn-Variable.woff2") format("woff2-variations"),url("/assets/fonts/Vazirmatn-Variable.woff2") format("woff2");font-weight:100 900;font-display:swap}

:root{
  --ink:#14313A; --ink-2:#2B4A52; --paper:#F4F6F5; --paper-2:#EAEFED; --sheet:#FFFFFF; --rule:#D6DEDC;
  --stamp:#3346B8; --stamp-2:#26368F; --stamp-soft:#E9ECFA; --muted:#5D6E71; --done:#2E7D5B; --warn:#9A5B00; --bad:#A3262D;
  --radius-s:8px; --radius-m:14px; --radius-l:20px;
  --step:clamp(15px,1.05vw + 11px,17px);
  --head:68px;
}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%;scroll-behavior:smooth;scroll-padding-top:calc(var(--head) + 12px)}
body{margin:0;background:var(--paper);color:var(--ink);font:400 var(--step)/1.95 "VazirFD",Tahoma,sans-serif}
a{color:var(--stamp)}
img{max-width:100%}
button,input,select,textarea{font:inherit;color:inherit}
[dir=ltr],input[type=email]{font-family:"Vazirmatn","VazirFD",Tahoma,sans-serif}
:focus-visible{outline:3px solid #7f8fe6;outline-offset:2px;border-radius:4px}
.wrap{width:min(1160px,100% - 32px);margin-inline:auto}
.sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}
[hidden]{display:none!important}
.skip{position:absolute;right:12px;top:-60px;background:var(--ink);color:#fff;padding:8px 14px;border-radius:8px;z-index:100}
.skip:focus{top:10px}
@media (prefers-reduced-motion:reduce){html{scroll-behavior:auto}*{animation:none!important;transition:none!important}}

/* ---------- buttons */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:0;border-radius:var(--radius-s);padding:10px 20px;font-weight:700;text-decoration:none;cursor:pointer;line-height:1.5;font-size:.95em;transition:background .15s,box-shadow .15s,color .15s}
.btn svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:2.2;stroke-linecap:round;stroke-linejoin:round}
.btn-lg{padding:13px 24px;font-size:1em}
.btn-primary{background:var(--ink);color:#fff}
.btn-primary:hover{background:var(--ink-2)}
.btn-stamp{background:var(--stamp);color:#fff}
.btn-stamp:hover{background:var(--stamp-2)}
.btn-line{background:transparent;color:var(--ink);box-shadow:inset 0 0 0 1.5px #9FB0AE}
.btn-line:hover{background:#fff;box-shadow:inset 0 0 0 1.5px var(--ink)}
.btn-quiet{background:transparent;color:var(--ink-2);padding:8px 12px}
.btn-quiet:hover{background:var(--paper-2)}
.btn[disabled]{opacity:.55;cursor:wait}

/* ---------- header */
.top{position:sticky;top:0;z-index:40;background:rgba(244,246,245,.92);-webkit-backdrop-filter:saturate(1.4) blur(10px);backdrop-filter:saturate(1.4) blur(10px);border-bottom:1px solid transparent;transition:border-color .2s,box-shadow .2s}
.top.scrolled,.portal-body .top{border-bottom-color:var(--rule)}
.top.scrolled{box-shadow:0 6px 24px -18px #14313a66}
.top .wrap{display:flex;align-items:center;justify-content:space-between;gap:16px;min-height:var(--head)}
.brand{display:flex;align-items:center;gap:10px;text-decoration:none;color:var(--ink);font-weight:800;font-size:1.02em;line-height:1.4;min-width:0}
.brand-name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.brand-seal{width:38px;height:38px;border-radius:50%;border:2px solid var(--stamp);display:grid;place-items:center;color:var(--stamp);font-weight:900;font-size:17px;flex:none;background:#fff}
.nav{display:flex;align-items:center;gap:4px;font-size:.92em}
.nav a:not(.btn){color:var(--ink-2);text-decoration:none;padding:6px 12px;border-radius:8px}
.nav a:not(.btn):hover{color:var(--stamp);background:var(--stamp-soft)}
.nav .btn{margin-inline-start:10px;padding:9px 18px;gap:0;white-space:pre}
.nav .btn-primary{color:#fff}
.menu-btn{display:none;width:44px;height:44px;border:1px solid var(--rule);border-radius:10px;background:#fff;cursor:pointer;place-items:center;flex:none;padding:0}
.menu-btn svg{width:22px;height:22px;fill:none;stroke:var(--ink);stroke-width:2;stroke-linecap:round;transition:transform .2s,opacity .2s;transform-origin:center}
.menu-btn path{transition:transform .2s,opacity .2s;transform-origin:12px 12px}
.menu-open .menu-btn .l1{transform:translateY(5px) rotate(45deg)}
.menu-open .menu-btn .l2{opacity:0}
.menu-open .menu-btn .l3{transform:translateY(-5px) rotate(-45deg)}

@media (max-width:860px){
  .home .menu-btn{display:grid}
  .home .nav{position:fixed;top:var(--head);right:0;left:0;z-index:39;flex-direction:column;align-items:stretch;gap:2px;
    background:#fff;border-bottom:1px solid var(--rule);padding:10px 16px 18px;box-shadow:0 24px 40px -20px #14313a55;
    max-height:calc(100dvh - var(--head));overflow-y:auto;
    transform:translateY(-8px);opacity:0;visibility:hidden;transition:transform .2s,opacity .2s,visibility 0s .2s}
  .home.menu-open .nav{transform:none;opacity:1;visibility:visible;transition:transform .2s,opacity .2s}
  .home .nav a:not(.btn){font-size:1.02em;padding:12px 10px;border-bottom:1px solid var(--paper-2);border-radius:0}
  .home .nav a:not(.btn):hover{background:none}
  .home .nav .btn{margin:12px 0 0;padding:13px}
  .home .nav .btn .hide-sm{display:inline}
  .home.menu-open::after{content:"";position:fixed;inset:var(--head) 0 0;background:rgba(10,25,30,.35);z-index:38}
}
@media (max-width:420px){.brand{font-size:.9em}.brand-seal{width:34px;height:34px;font-size:15px}}

/* ---------- hero */
.hero{position:relative;padding:clamp(36px,6vw,84px) 0 clamp(52px,7vw,96px);overflow-x:clip;
  background:radial-gradient(900px 420px at 15% 30%,#E3E8F8 0,transparent 70%),radial-gradient(700px 380px at 95% 0,#E2ECE9 0,transparent 70%)}
.hero .wrap{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,.85fr);gap:clamp(28px,5vw,72px);align-items:center}
.eyebrow{display:inline-flex;align-items:center;gap:8px;margin:0 0 18px;padding:5px 14px;background:#fff;border:1px solid var(--rule);border-radius:999px;font-size:.84em;font-weight:600;color:var(--ink-2)}
.eyebrow .dot{width:8px;height:8px;border-radius:50%;background:var(--done);box-shadow:0 0 0 4px #2e7d5b22;flex:none}
.hero h1{font-weight:850;font-size:clamp(29px,4.3vw,52px);line-height:1.4;margin:0 0 18px;letter-spacing:-.3px}
.hero h1 mark{background:linear-gradient(transparent 62%,#C9D1FF 62%,#C9D1FF 92%,transparent 92%);color:inherit;padding:0 2px}
.hero p.lead{font-size:1.06em;color:var(--ink-2);max-width:36em;margin:0 0 28px}
.hero-actions{display:flex;flex-wrap:wrap;gap:12px;align-items:center}
.facts{list-style:none;margin:26px 0 0;padding:0;display:flex;flex-wrap:wrap;gap:10px 22px;font-size:.86em;color:var(--ink-2)}
.facts li{display:flex;align-items:center;gap:7px}
.facts svg{width:18px;height:18px;fill:none;stroke:var(--done);stroke-width:2;stroke-linecap:round;stroke-linejoin:round;flex:none}
@media (max-width:860px){.hero .wrap{grid-template-columns:1fr}.hero-actions .btn{flex:1 1 220px}.facts{flex-direction:column}}

/* the slip: a request receipt with a rubber stamp */
.slip{position:relative;margin:0;background:var(--sheet);padding:26px 26px 30px;border-radius:4px;box-shadow:0 1px 0 var(--rule),0 30px 60px -30px #14313a66;transform:rotate(-1.4deg);max-width:420px;justify-self:center;width:100%}
.slip::before,.slip::after{content:"";position:absolute;left:0;right:0;height:10px;background:radial-gradient(circle at 7px 0,transparent 6px,var(--sheet) 6.5px) 0 0/14px 10px repeat-x}
.slip::before{top:-9px;transform:scaleY(-1)}
.slip::after{bottom:-9px}
.slip-head{display:flex;justify-content:space-between;align-items:baseline;border-bottom:1.5px dashed var(--rule);padding-bottom:12px;margin-bottom:14px;font-size:.86em;color:var(--muted)}
.slip-head b{color:var(--ink);font-size:1.15em;letter-spacing:.5px}
.slip h3{margin:0 0 4px;font-size:1.12em;font-weight:800}
.slip .who{color:var(--muted);font-size:.85em;margin:0 0 14px}
.slip ol{list-style:none;margin:0;padding:0;display:grid;gap:9px;font-size:.9em}
.slip li{display:flex;gap:10px;align-items:center;color:var(--muted)}
.slip li::before{content:"";width:12px;height:12px;border-radius:50%;border:2px solid var(--rule);flex:none}
.slip li.done{color:var(--ink)}
.slip li.done::before{background:var(--done);border-color:var(--done)}
.slip li.now{color:var(--stamp);font-weight:700}
.slip li.now::before{border-color:var(--stamp);box-shadow:0 0 0 4px var(--stamp-soft)}
.stamp{position:absolute;left:18px;bottom:22px;width:118px;height:118px;border-radius:50%;border:3px solid var(--stamp);color:var(--stamp);display:grid;place-items:center;text-align:center;font-weight:900;font-size:15px;line-height:1.5;transform:rotate(-14deg);opacity:.86;
  box-shadow:inset 0 0 0 5px #fff,inset 0 0 0 7px var(--stamp);mix-blend-mode:multiply}
.stamp small{display:block;font-size:10px;font-weight:600}
@media (prefers-reduced-motion:no-preference){
  .stamp{animation:press .55s .5s cubic-bezier(.2,.9,.3,1.3) both}
  @keyframes press{from{transform:rotate(-14deg) scale(1.7);opacity:0}to{transform:rotate(-14deg) scale(1);opacity:.86}}
}
@media (max-width:520px){.slip{padding:22px 18px 26px}.stamp{width:96px;height:96px;font-size:13px;left:10px;bottom:16px}}

/* ---------- sections */
.section{padding:clamp(52px,7vw,96px) 0}
.section-alt{background:#fff;border-block:1px solid var(--rule)}
.sec-head{margin-bottom:34px;max-width:46em}
.kicker{margin:0 0 6px;font-size:.82em;font-weight:700;color:var(--stamp)}
.section h2{font-size:clamp(23px,2.5vw,33px);font-weight:850;margin:0 0 10px;line-height:1.5}
.section .intro{color:var(--ink-2);margin:0}

.services{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:14px}
.svc{display:flex;flex-direction:column;gap:4px;background:#fff;border:1px solid var(--rule);border-radius:var(--radius-m);padding:20px 20px 18px;text-decoration:none;color:var(--ink);transition:border-color .15s,box-shadow .15s,transform .15s}
.svc:hover{border-color:#B9C3F0;box-shadow:0 16px 30px -22px #3346b8aa;transform:translateY(-2px)}
.svc-ico{width:44px;height:44px;border-radius:12px;background:var(--stamp-soft);display:grid;place-items:center;margin-bottom:10px}
.svc-ico svg{width:24px;height:24px;fill:none;stroke:var(--stamp);stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.svc h3{margin:0;font-size:1.02em;font-weight:800;line-height:1.6}
.svc p{margin:0 0 8px;color:var(--muted);font-size:.9em;flex:1}
.svc .go{font-size:.85em;font-weight:700;color:var(--stamp)}
.svc .go::after{content:" ←";transition:margin .15s}
.svc:hover .go::after{margin-inline-start:4px}

/* rate card */
.ratebox{background:var(--paper);border:1px solid var(--rule);border-radius:var(--radius-l);padding:clamp(16px,2.5vw,26px)}
.rate-tools{display:flex;flex-wrap:wrap;gap:12px;align-items:center;justify-content:space-between}
.search-field{position:relative;flex:1 1 320px;max-width:520px}
.search-field svg{position:absolute;right:14px;top:50%;transform:translateY(-50%);width:20px;height:20px;fill:none;stroke:var(--muted);stroke-width:2;stroke-linecap:round}
.search-field input{width:100%;height:48px;padding:0 44px 0 14px;border:1px solid #C5D0CE;border-radius:12px;background:#fff;font-size:.98em}
.search-field input:focus{outline:none;border-color:var(--stamp);box-shadow:0 0 0 3px #3346b822}
.seg{display:inline-flex;gap:2px;padding:4px;background:#fff;border:1px solid var(--rule);border-radius:12px;flex-wrap:wrap}
.seg button{border:0;background:none;padding:6px 14px;border-radius:9px;font-size:.88em;font-weight:600;color:var(--ink-2);cursor:pointer}
.seg button[aria-selected=true]{background:var(--ink);color:#fff}
.rate-count{margin:14px 0 6px;font-size:.85em;color:var(--muted)}
.rates{margin:0;padding:0;list-style:none;display:grid;grid-template-columns:1fr 1fr;column-gap:32px}
.rates li{display:flex;justify-content:space-between;align-items:baseline;gap:18px;padding:11px 2px;border-bottom:1px dashed var(--rule);font-size:.92em}
.r-name{min-width:0;overflow-wrap:anywhere}
.r-price{white-space:nowrap;font-weight:800;color:var(--done)}
.rates li.r-empty{grid-column:1/-1;justify-content:center;color:var(--muted);border:0;padding:24px 0}
.rate-more{margin:18px auto 0;display:flex}
@media (max-width:760px){.rates{grid-template-columns:1fr}.seg{width:100%}.seg button{flex:1}}

/* steps */
.steps{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(4,1fr);gap:16px;counter-reset:s}
.steps li{counter-increment:s;position:relative;background:#fff;border:1px solid var(--rule);border-radius:var(--radius-m);padding:22px 20px 20px}
.steps li::before{content:counter(s,persian);width:40px;height:40px;border-radius:50%;border:2px solid var(--stamp);color:var(--stamp);display:grid;place-items:center;font-weight:900;margin-bottom:14px;background:var(--stamp-soft)}
.steps li:not(:last-child)::after{content:"";position:absolute;top:41px;left:-17px;width:18px;border-top:2px dotted #A9B4B2}
.steps h3{margin:0 0 4px;font-size:1em;font-weight:800}
.steps p{margin:0;color:var(--muted);font-size:.9em}
@media (max-width:960px){.steps{grid-template-columns:1fr 1fr}.steps li::after{display:none}}
@media (max-width:560px){.steps{grid-template-columns:1fr}}
.cta-band{margin-top:28px;display:flex;align-items:center;justify-content:space-between;gap:18px;flex-wrap:wrap;background:var(--ink);color:#fff;border-radius:var(--radius-l);padding:26px clamp(20px,3vw,36px);
  background-image:radial-gradient(500px 200px at 10% 120%,#3346b866,transparent 70%)}
.cta-band h3{margin:0;font-size:1.2em;font-weight:800}
.cta-band p{margin:0;color:#B9CCC9;font-size:.92em}
@media (max-width:560px){.cta-band .btn{width:100%}}

/* faq */
.faq-wrap{display:grid;grid-template-columns:minmax(0,.8fr) minmax(0,1.2fr);gap:clamp(24px,5vw,64px);align-items:start}
@media (max-width:860px){.faq-wrap{grid-template-columns:1fr}}
.faq{display:grid;gap:10px}
.faq details{background:var(--paper);border:1px solid var(--rule);border-radius:var(--radius-m);padding:0 18px}
.faq details[open]{background:#fff;box-shadow:0 12px 30px -24px #14313a88}
.faq summary{cursor:pointer;list-style:none;padding:15px 0;font-weight:700;display:flex;justify-content:space-between;align-items:center;gap:12px}
.faq summary::-webkit-details-marker{display:none}
.faq summary::after{content:"";width:9px;height:9px;border-left:2px solid var(--ink-2);border-bottom:2px solid var(--ink-2);transform:rotate(-45deg);transition:transform .2s;flex:none;margin-top:-4px}
.faq details[open] summary::after{transform:rotate(135deg);margin-top:4px}
.faq details p{margin:0 0 16px;color:var(--ink-2);font-size:.94em}

/* about + contact */
.about{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,.85fr);gap:clamp(28px,5vw,56px);align-items:start}
.about-text{margin:0 0 22px;max-width:40em;white-space:pre-line;color:var(--ink-2)}
.contact{background:var(--ink);color:#e9f0ef;border-radius:var(--radius-l);padding:28px}
.contact h3{margin:0 0 14px;color:#fff}
.contact dl{margin:0;display:grid;gap:4px}
.contact dt{font-size:.8em;color:#9fb6b3;margin-top:8px}
.contact dd{margin:0;padding-bottom:8px;border-bottom:1px solid #ffffff1a}
.contact dd:last-child{border:0}
.contact a{color:#fff}
@media (max-width:860px){.about{grid-template-columns:1fr}}

/* footer */
.foot{background:#0F262D;color:#B5C7C4;font-size:.9em;padding:44px 0 0;margin-top:0}
.foot-grid{display:grid;grid-template-columns:1.4fr 1fr 1fr;gap:28px;padding-bottom:30px}
.foot h4{margin:0 0 10px;color:#fff;font-size:.95em}
.foot nav{display:flex;flex-direction:column;gap:4px}
.foot a{color:#DCE6E4;text-decoration:none}
.foot a:hover{color:#fff;text-decoration:underline}
.foot p{margin:0}
.brand-light{color:#fff;margin-bottom:10px}
.brand-light .brand-seal{background:transparent;border-color:#A9B5FF;color:#C9D1FF}
.foot-bottom{display:flex;justify-content:space-between;flex-wrap:wrap;gap:10px;border-top:1px solid #ffffff1a;padding:16px 0 24px;font-size:.88em}
@media (max-width:760px){.foot-grid{grid-template-columns:1fr}}

/* ---------- portal header (no hamburger: three short links) */
.portal-body .top{background:var(--paper)}
@media (max-width:520px){.hide-sm{display:none}}
@media (max-width:820px){.nav-portal a:not(.btn){font-size:.88em;padding:6px 8px}}
@media (max-width:520px){.top:has(.nav-portal:not([hidden])) .brand #officeName{display:none}.nav-portal a,.nav-portal .btn{white-space:nowrap}.nav-portal .btn{margin:0;padding:6px 10px}}

/* ---------- portal */
.portal-main{padding:36px 0 70px;min-height:70vh}
.sheet{background:var(--sheet);border:1px solid var(--rule);border-radius:var(--radius-m);padding:clamp(20px,3vw,32px)}
.narrow{max-width:460px;margin:24px auto}
.sheet h1{font-size:1.45em;font-weight:850;margin:0 0 6px;line-height:1.6}
.sheet h2{font-size:1.15em;font-weight:800;margin:0 0 8px}
.muted{color:var(--muted);font-size:.92em}
.field{display:grid;gap:6px;margin:16px 0}
.field label{font-weight:650;font-size:.92em}
.field input,.field select,.field textarea{width:100%;padding:12px 14px;border:1px solid #c5d0ce;border-radius:var(--radius-s);background:#fff}
.field textarea{min-height:130px;resize:vertical;line-height:1.9}
.field .hint{font-size:.8em;color:var(--muted)}
.code-input{letter-spacing:12px;text-align:center;font-size:1.5em!important;font-weight:800;direction:ltr}
.msg{min-height:1.6em;font-size:.9em;margin:8px 0 0}
.msg.err{color:var(--bad)}
.msg.ok{color:var(--done)}
.row{display:flex;gap:12px;flex-wrap:wrap;align-items:center}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}
@media (max-width:560px){.grid2{grid-template-columns:1fr}}
.bar{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:18px}
.reqs{list-style:none;margin:0;padding:0;display:grid;gap:10px}
.reqs a{display:grid;grid-template-columns:1fr auto;gap:4px 16px;padding:16px 18px;background:#fff;border:1px solid var(--rule);border-radius:var(--radius-m);text-decoration:none;color:var(--ink)}
.reqs a:hover{border-color:#9fb0ae}
.reqs a.unread{border-inline-start:4px solid var(--stamp)}
.reqs .t{font-weight:750}
.reqs .m{grid-column:1/-1;color:var(--muted);font-size:.85em}
.badge{align-self:start;font-size:.78em;font-weight:700;padding:3px 10px;border-radius:999px;background:#ECEFEF;color:var(--ink-2);white-space:nowrap}
.badge.new,.badge.reviewing{background:var(--stamp-soft);color:var(--stamp)}
.badge.waiting_customer{background:#FFF1D6;color:var(--warn)}
.badge.in_progress{background:#E3F0F2;color:var(--ink)}
.badge.done{background:#E2F3EA;color:var(--done)}
.badge.rejected,.badge.cancelled{background:#F1ECEC;color:var(--bad)}
.empty{text-align:center;padding:40px 16px}
.thread{display:grid;gap:12px;margin:18px 0}
.bubble{padding:12px 16px;border-radius:var(--radius-m);max-width:88%;border:1px solid var(--rule);background:#fff}
.bubble.customer{justify-self:start;background:#F0F4F3}
.bubble.staff{justify-self:end;background:var(--stamp-soft);border-color:#cfd5f5}
.bubble.system{justify-self:center;background:transparent;border-style:dashed;color:var(--muted);font-size:.85em;max-width:100%}
.bubble .h{display:flex;justify-content:space-between;gap:16px;font-size:.78em;color:var(--muted);margin-bottom:2px}
.bubble .b{white-space:pre-wrap}
.files{display:flex;flex-wrap:wrap;gap:6px 14px;margin-top:6px;font-size:.85em}
.drop{border:1.5px dashed #b7c4c2;border-radius:var(--radius-m);padding:16px;text-align:center;background:#fafcfb;cursor:pointer}
.drop.over{border-color:var(--stamp);background:var(--stamp-soft)}
.chosen{list-style:none;margin:8px 0 0;padding:0;font-size:.85em;display:grid;gap:4px}
.chosen li{display:flex;justify-content:space-between;gap:8px;background:#F4F6F5;padding:6px 10px;border-radius:6px}
.chosen button{border:0;background:none;color:var(--bad);cursor:pointer}
.kv{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:10px;margin:14px 0}
.kv div{background:var(--paper);border-radius:8px;padding:8px 12px}
.kv small{display:block;color:var(--muted);font-size:.78em}
.desc{white-space:pre-wrap;background:var(--paper);border-radius:8px;padding:12px 14px}
.rates li span:first-child{min-width:0;overflow-wrap:anywhere}

/* ---------- chat widget */
.cw{position:fixed;bottom:18px;left:18px;z-index:60;display:flex;flex-direction:column;align-items:flex-start;gap:10px;font-family:inherit}
.cw-fab{display:inline-flex;align-items:center;gap:8px;background:var(--stamp);color:#fff;border:0;border-radius:999px;padding:12px 18px 12px 20px;font-weight:700;cursor:pointer;box-shadow:0 10px 26px #3346b84d;position:relative}
.cw-fab svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:2;stroke-linejoin:round}
.cw-fab:hover{background:#2A3A9C}
.cw.is-open .cw-fab span{display:none}
.cw.is-open .cw-fab{padding:12px}
.cw-dot{position:absolute;top:2px;right:2px;width:12px;height:12px;border-radius:50%;background:#E5484D;border:2px solid #fff}
.cw-panel{width:min(360px,calc(100vw - 36px));height:min(520px,calc(100vh - 110px));background:#fff;border-radius:16px;box-shadow:0 24px 60px #14313a33;display:flex;flex-direction:column;overflow:hidden;border:1px solid var(--rule)}
.cw-head{display:flex;justify-content:space-between;align-items:center;gap:8px;background:var(--ink);color:#fff;padding:12px 16px}
.cw-head strong{display:block;font-size:.98em}
.cw-status{font-size:.75em;color:#B7C9C6}
.cw-status::before{content:"";display:inline-block;width:7px;height:7px;border-radius:50%;background:#8AA19E;margin-inline-end:6px;vertical-align:middle}
.cw-status.on::before{background:#4ADE80}
.cw-close{background:none;border:0;color:#fff;font-size:24px;line-height:1;cursor:pointer;padding:2px 6px}
.cw-body{flex:1;display:flex;flex-direction:column;min-height:0}
.cw-start{display:grid;gap:8px;padding:14px;overflow:auto}
.cw-intro{margin:0 0 4px;font-size:.88em;color:var(--ink-2);line-height:1.9}
.cw input,.cw textarea{width:100%;border:1px solid #c5d0ce;border-radius:8px;padding:9px 12px;font:inherit;font-size:.92em;background:#fff;color:var(--ink);resize:none}
.cw input:focus,.cw textarea:focus{outline:none;border-color:var(--stamp);box-shadow:0 0 0 3px #3346b822}
.cw-send,.cw-new{background:var(--ink);color:#fff;border:0;border-radius:8px;padding:10px 16px;font:inherit;font-weight:700;cursor:pointer}
.cw-send[disabled]{opacity:.55}
.cw-new{margin:8px 14px 14px}
.cw-err{margin:0;color:var(--bad);font-size:.82em;min-height:1em}
.cw-thread{flex:1;overflow-y:auto;padding:12px;display:flex;flex-direction:column;gap:6px;background:#F7F9F8}
.cw-msg{max-width:82%;padding:7px 11px;border-radius:14px;font-size:.9em;line-height:1.8}
.cw-msg small{display:block;font-size:.72em;opacity:.7}
.cw-text{white-space:pre-wrap;overflow-wrap:anywhere}
.cw-msg.visitor{align-self:flex-end;background:var(--stamp);color:#fff;border-end-end-radius:4px}
.cw-msg.staff{align-self:flex-start;background:#fff;border:1px solid var(--rule);border-end-start-radius:4px}
.cw-msg.system{align-self:center;font-size:.78em;color:var(--muted);background:none}
.cw-reply{display:flex;gap:6px;padding:10px;border-top:1px solid var(--rule);align-items:end}
.cw-reply textarea{min-height:42px;max-height:110px}
@media (max-width:520px){.cw{bottom:12px;left:12px}.cw-panel{height:calc(100vh - 100px)}}

/* ---------- portal: request tracker, notices, file thumbnails */
.code{font-family:"Vazirmatn","VazirFD",sans-serif;letter-spacing:.3px}
.track{list-style:none;margin:6px 0 16px;padding:0;display:grid;grid-template-columns:repeat(4,1fr);gap:6px;counter-reset:t}
.track li{counter-increment:t;position:relative;padding-top:34px;font-size:.8em;color:var(--muted);text-align:center;line-height:1.6}
.track li::before{content:counter(t,persian);position:absolute;top:0;left:50%;transform:translateX(-50%);width:26px;height:26px;border-radius:50%;border:2px solid var(--rule);background:#fff;display:grid;place-items:center;font-weight:800;font-size:12px;color:var(--muted)}
.track li:not(:last-child)::after{content:"";position:absolute;top:13px;right:calc(50% + 16px);left:calc(-50% + 16px);border-top:2px solid var(--rule)}
.track li.done{color:var(--ink)}
.track li.done::before{content:"✓";background:var(--done);border-color:var(--done);color:#fff}
.track li.done:not(:last-child)::after{border-color:var(--done)}
.track li.now{color:var(--stamp);font-weight:700}
.track li.now::before{border-color:var(--stamp);color:var(--stamp);box-shadow:0 0 0 4px var(--stamp-soft)}
.notice-act{background:#FFF1D6;color:#6B4A0C;border-radius:10px;padding:10px 14px;font-size:.9em;margin:0 0 12px}
.notice-closed{background:#F1ECEC;color:var(--bad);border-radius:10px;padding:10px 14px;font-size:.9em;margin:0 0 12px}
.files{gap:8px}
.files a.file{display:inline-flex;align-items:center;gap:8px;border:1px solid var(--rule);background:#fff;border-radius:10px;padding:4px 10px 4px 4px;text-decoration:none;color:var(--ink);max-width:100%}
.files a.file img{width:44px;height:44px;object-fit:cover;border-radius:7px;background:var(--paper)}
.file-ico{width:44px;height:44px;border-radius:7px;background:var(--stamp-soft);color:var(--stamp);display:grid;place-items:center;font-size:.72em;font-weight:800}
.file-name{font-size:.85em;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:180px}

/* ---------- home: compact mobile */
@media (max-width:620px){
  .services{grid-template-columns:1fr;gap:10px}
  .svc{display:grid;grid-template-columns:44px 1fr;column-gap:14px;row-gap:2px;padding:16px}
  .svc-ico{grid-row:1/4;margin:0}
  .svc p{margin:0 0 4px}
  .svc:hover{transform:none}
  .steps li{display:grid;grid-template-columns:40px 1fr;column-gap:14px;padding:16px}
  .steps li::before{grid-row:1/3;margin:0}
  .seg button{white-space:nowrap;padding:6px 8px}
  .sec-head{margin-bottom:22px}
}